Microsoft Test-In-Production
Role: Marketing & Communications Manager
Project: Site redesign
Goal: Create a hub of information for Microsoft Teams to refer to and sign up for program payment testing.
Solution: Customize a Microsoft SharePoint site to create a site that is easy to navigate and reference when Mircrosoft production programming teams need to create payment testing scenarios across global markets
Results: I designed and created the Testing-In-Production (TIPS) website for internal Microsoft teams to reduce the number of email/phone inquiries to the TIPS Biz Ops Team. Within two weeks of launching of the site, we saw the direct inquiries drop by 90% a week.
"I just wanted to reach out to say thank you for the help Tony gave our team the other day. We have been struggling with getting documentation on how to test, how best to employ TiP cards etc, and Tony jumped in and provided some excellent (and newly created) resources and helped walk me through them. It’s been a huge thorn for us for months, so while it may have only be 15min of Tony’s time, it’s probably going to save us multiple hours a week.
So, just wanted to pass along my appreciation!"
-Devin Bean
OPERATIONS PM, MARKETING OPS, Office 365 CXP